Knoops stores

Where can I find my nearest Knoops?

We have a number of stores you can visit, click here to see all of our locations.

Where are you opening new stores?

You’ll see all of our latest openings here and on our Instagram.

Do you accept cash?

All of our stores are now cashless and we only accept cards.

Where can I find your menu?

You can see our full in store menu here.

Do your stores deliver?

Deliveroo and UberEats is available at select stores. If it does not show when logging into your account this means your closest store is out of range. Unfortunately, if an order is placed through Deliveroo/UberEats any questions or issues will then

Do you give a discount for using a reusable cup?

We encourage our customers to use their own reusable cups in store, and offer a 20p discount to those who do.

Do you offer student discount?

Yes we offer students 15% off all drinks in-store. The discount does not apply to retail items in-store or on our website. To validate your student card on the app, please fill out your details here. You will need to upload a photo of your current st

Drink temperature

We heat our milk to between 65-70'c so that we maintain the best possible flavour of the milk without destroying its nutrients. This also means that you'll be able to drink your hot chocolate from the moment it's served. If you would like your drink

What is the difference between an iced chocolate and milkshake?

Our real chocolate flakes aren't just for hot chocolates, choose our iced chocolate or milkshakes for a refreshing Knoops. Our light iced chocolates are similar to an iced coffee, we start with a small, strong hot chocolate, then we top it up with co

Do you have wheelchair access?

Each store is accessible at street level or, where this is not the case, a wheelchair ramp is available on request (with the exception of our original store in Rye). You can find a list of all stores here.

Are your stores dog friendly?

Yes we love your furry friends. Dogs are welcome in our stores and we provide water bowls (our chocolate drinks are not dog friendly!)