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Returns

How do I return an item?

If you're not happy with your order, please contact us here to tell us more. Unfortunately we do not do returns on perishable items (including coffee, chocolate and marshmallows). Any other items need to be unused, in its original packaging and in go

Returning a faulty item

If your product develops a fault within 14 days of purchase, please contact us on here with your proof of purchase and we’ll arrange an exchange or refund. After 14 days, we’ll repair or replace the product in accordance with the terms of the Consume

Which products can't be returned?

The following products won’t be eligible for exchange or refund (unless faulty as described):